For your


A customer-first experience.

The [dot] Expert claims management module enables your company to track multiple claimants per accident, with separate reserves and payments. By allowing both agents and policyholders to submit first notices of loss, your company can process claims quickly and, in turn, improve customer service.


Getting Started

As a unified system, both your agents and insureds use their respective portals to submit first notices of loss. Gather the information you need to ensure the claims experience gets started properly.


Keeping Track

[dot] Expert maintains key historical information, such as reserve changes. This ensures you have a detailed claim history of when events occurred and by whom to help keep the claims experience compliant.


Finishing Strong

From the initial FNOL to issuing the final payment of the claim, [dot] Expert gives you the tools you need to manage each step of the claim's process. By ensuring a smooth handling, you can help maintain that customer relationship.

Refined claims handling.

With a single, fully-integrated system, you can process your claims quickly and accurately. This easy-to-use solution enables you to refine your claims handling, resulting in a better experience for all parties involved.

  • Diary system

  • Litigation tracker

  • Salvage & subrogation

  • Track individual coverage and peril items

  • Issue Loss and LAE payments via check or EFT

  • Catastrophe codes

  • Reinsurance information

  • Scope of loss

  • FNOLs from agents and insureds

  • Reserve history

Go Grellow with Mutual Expert's [dot] Expert

Built using the latest technologies and informed by our extensive industry experience, Mutual Expert’s [dot] Expert is a powerful yet elegant solution that integrates all facets of your insurance operation.

Discover more about Going Grellow for your company.



Gain complete control and flexibility over your policy rating, underwriting and management.



Streamlines your routine process while reducing your operational costs through automation and batch processing.



Take advantage of a comprehensive report library that displays the data you need from all aspects of your business.